Patient information

Your visit made easy

At Dental Seasons, we want every visit to be as smooth and stress-free as possible. Whether you’re a new or returning patient, this page is designed to provide you with helpful information before your appointment — including what to expect, our payment options, and how we support your comfort and care. We’re here to make your experience easy, welcoming, and tailored to your needs.

What to bring & keep in mind for your appointment

We want your visit to be as smooth and comfortable as possible. Here are a few helpful reminders before you arrive. If you have any questions, please don’t hesitate to contact us — we’re always happy to help.

New Patient Form‍

If you book online, you can save time by completing our New Patient Form before your appointment. No stress if you haven’t had the chance — just arrive 15 minutes early and you can fill it out at our clinic.

Medical records‍

If you have any relevant medical or dental records, please bring them along. Your health history helps our team create the most effective treatment plan for you.

Payment options‍

We offer a range of flexible payment options to ensure you can access the care you need, when you need it — without added stress. That’s why we offer a variety of flexible payment options to suit your needs:

  • Private Health Funds: We accept most Australian private health funds via HICAPS for fast, on-the-spot claims.
  • Government Schemes: We support the Child Dental Benefits Schedule (CDBS) for eligible children aged 2–17, and welcome Veterans’ Affairs patients.
  • MacCredit Payment Plans: Access tailored payment plans for dental, cosmetic, and medical treatments. Learn more at maccredit.com.au or call 1300 884 355.
  • Zip (Buy Now, Pay Later): Enjoy the flexibility of paying later with Zip. Visit zip.co to get started.
  • Accepted Payment Methods: We accept cash, cheque, Visa, MasterCard, EFT, American Express, and JCB.

We value your feedback‍

We’re always looking to improve. After your visit, let us know how we did — your feedback helps us continue providing the best possible care and experience.

Nervous about visiting the dentist? 😌

You’re not alone — many people feel anxious about dental visits, especially if it’s been a while. At Dental Seasons, we understand how you feel, and we’re here to help. Our experienced, compassionate team is committed to making your experience as calm and comfortable as possible.

We take the time to talk you through every step, work at your pace, and involve you in the decision-making process. While options like conscious sedation, laser treatment, or referral for general anaesthesia are available when needed, we’ve found that the most effective approach is simply taking things slowly and building trust — one step at a time.

Many of our previously anxious patients are now proud participants in our ongoing maintenance program, having overcome their fears and achieved lasting improvements in their oral and overall health. It’s a milestone worth celebrating — and we’ll support you every step of the way.